Transforming Data Visibility & Efficiency for H***** Inc.

Client Overview

H***** Inc. designs, builds, and maintains infrastructure for the utility and communications markets. Serving utility, commercial, industrial, and government customers, the company provides construction, installation, design, engineering, project management, and maintenance services.

Industry: Utility & Communications Infrastructure

Client Since: May 2021

Source: Inbound Referral

The Challenge

Before implementing the new solution, H***** Inc. struggled with limited data visibility, causing inefficiencies and frustration among their teams.

Their existing tools lacked the necessary insights for effective decision-making, and missing information made it difficult to manage projects smoothly.

These challenges affected productivity and overall service quality.

How They Found & Chose the Solution

Discovered through a referral.

H***** Inc.’s District Manager and Office Manager discovered the solution through a referral.

Intrigued by its potential, they participated in a demonstration, which showcased how the platform could resolve their challenges.

The ease of use, combined with strong reporting capabilities, made the decision to move forward an easy one.

Implementation & Adoption

The implementation process began with a deep dive into the company’s needs, working closely with the team to define requirements.

After gathering feedback, the development team refined the platform before rolling it out.

Training sessions were conducted virtually for managers and owners, who then led user adoption within their teams.

Continuous improvements were made post-implementation to optimize efficiency further.

Key Measurable Results

After adopting the new system, H***** Inc. experienced significant improvements:

Improved accuracy resulted in better customer service.
Enhanced financial WIP reporting provided real-time insights.
Allowing for better forecasting and project oversight.

With the new system in place, H***** Inc. achieved significant time savings, leading to cost reductions.

Most Loved Features & Benefits

Time savings

Leading to cost reductions.

Better data accuracy

Resulting in improved customer service.

More efficient financial WIP reporting

Giving the team better control over project finances and improving overall transparency.

Customer Feedback & Testimonials

The team at H***** Inc. expressed their satisfaction with the solution:

“AWESOME Thanks 😊”

“Thanks again Justin!”

“Great, thank you!”

“Thank you for working on this, Justin.”

Technology in the utility and communications industry.

By addressing H***** Inc.’s challenges with a tailored solution, the company now operates with greater efficiency and confidence.

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