How M***** Corporation Transformed Operations with a Collaborative Database
Client Overview
M***** Corporation is a family-owned and operated contractor specializing in overhead and underground electric and gas utility services. The company plays a critical role in meeting the world’s evolving energy needs by building transmission and distribution power lines, electrical substations, and communication systems across the United States. Guided by strong core values, they are committed to continuous improvement and innovation.
Industry: Overhead and Underground Electric & Gas Utility Contracting
Client Since: March 2021
Source: Inbound Referral
The Challenge
Before adopting our solution, M***** Corporation faced significant operational inefficiencies due to a lack of a centralized data system. Their key pain points included:
- They relied solely on spreadsheets making data tracking difficult and inefficient.
- The teams struggled with missing or inconsistent information, leading to frustration and delays.
- Additionally, without automation, managing projects and financial workflows was cumbersome and prone to errors.
The need for a single source of truth that multiple team members could collaborate on was crucial for streamlining operations and improving decision-making.
How They Found & Chose the Solution
The district manager.
The introduction to our platform came through a referral when two business managers at M***** Corporation were discussing operational challenges. One manager, already using our system, recommended it as an effective solution.
After learning about the platform, the district manager requested a demonstration to evaluate its capabilities.
The demonstration highlighted how the platform could enhance visibility, improve collaboration, and automate critical workflows, making it the ideal choice.
Implementation & Adoption
The implementation process was a collaborative effort. After an initial scoping phase, the development team refined the system based on M***** Corporation’s workflows.
Weekly calls allowed for continuous adjustments, ensuring a smooth transition. Once the system was ready, training began with managers and owners, who then introduced it to their teams.
This structured approach helped ensure quick adoption and minimal disruption to daily operations.
Key Measurable Results
Since moving to the new system, M***** Corporation has seen significant improvements.
Time savings have translated into lower operational costs, and better data accuracy has led to improved customer service.
The ability to track financial work-in-progress (WIP) with precision has enhanced decision-making, while automated invoicing has reduced errors and streamlined billing processes.
Most Loved Features & Benefits
Financial WIP Reporting
Clear tracking of work-in-progress for financial transparency.
Invoicing Automation
Streamlined and accurate billing processes.
Complex Conditional Rates
Flexibility in handling diverse billing scenarios.
Construction Coordination
Enhanced visibility and project tracking.
Customer Feedback & Testimonials
The response from M***** Corporation has been overwhelmingly positive, with frequent comments like:
“Awesome!”
“Great! Thank you for getting that done so quickly.”
“This is awesome, thank you so much!”
Their enthusiasm highlights the platform’s impact on their daily operations, proving it to be a game-changer for efficiency and accuracy.
Driving long-term success in the utility contracting industry.
By replacing spreadsheets with a powerful, collaborative system, M***** Corporation has transformed how they manage projects, improving visibility, accuracy, and operational efficiency.
Contact us to get started today.
